Privacy policy
Last Updated: May 23, 2024
Voila Wine LLC (“we,” “us,” or “our”) operates the website www.voila-wine.com (the “Site”). This Privacy Policy describes how we collect, use, and share personal information when you use our Site.
1. Information We Collect
We collect the following personal information when you interact with our Site:
- Personal Information You Provide: Name, email, postal address, phone number, payment details.
- Automatically Collected Information: IP address, browser type, pages visited, and cookies for analytics.
We collect this information to process transactions, improve our services, and provide customer support.
2. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Analyze user behavior for website optimization
- Store login preferences
Managing Cookies: You can disable cookies in your browser settings, but some features of our Site may not function properly.
3. How We Share Your Information
We do not sell personal information. We may share data with trusted third-party service providers that help operate our business:
- Payment Processing: Stripe, PayPal
- Marketing & Advertising: Meta (Facebook), Google Ads
- Analytics: Google Analytics
These companies process data under their own privacy policies.
Legal Compliance: We may disclose information to comply with legal obligations, enforce our policies, or protect our rights.
4. Data Security
We implement industry-standard security measures to protect your data, but no method is 100% secure. We cannot guarantee absolute security and advise users to take precautions.
5. Your Privacy Rights (CCPA - California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
✅ Know what personal data we collect and how we use it.
✅ Request deletion of their personal information.
✅ Opt-out of data sharing for advertising (we do not sell your data).
✅ Non-discrimination for exercising these rights.
📩 To make a request, contact us at contact@voila-wine.com.
6. Marketing Communications & Opt-Out (CAN-SPAM Act)
If you subscribe to our marketing emails, you can unsubscribe anytime by clicking the “Unsubscribe” link in the email or emailing contact@voila-wine.com.
We do not send spam or misleading marketing messages in compliance with the CAN-SPAM Act.
7. Children’s Privacy (COPPA Compliance)
Our Site is not intended for children under 21. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.
9. Contact Information
If you have questions about this Privacy Policy, please contact us:
📧 Email: contact@voila-wine.com
📍 Company: Voila Wine LLC
